Merair

Terms & Conditions

The Terms and Conditions is a legal contract between you being, an individual customer, user, or beneficiary of this service, and MERAIR TRAVEL & TOURS PVT LTD., having its registered office at # 1230 26TH MAIN, 2ND FLOOR 100 FEET RING ROAD 9TH BLOCK JAYANAGAR BANGALORE-560069.

MERAIR TRAVEL & TOURS PVT LTD acts as an “Intermediary” solely to assist customers in gathering travel information, determining the availability of travel-related products and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for facilitating travel requirements. You acknowledge that MERAIR TRAVEL & TOURS PVT LTD merely provides intermediary services in order to facilitate services to you. MERAIR TRAVEL & TOURS PVT LTD is not the last mile service provider to you and therefore MERAIR TRAVEL & TOURS PVT LTD shall not be deemed to be responsible for any lack or deficiency of services provided by any person or entity including airline, hotel, activity provider or similar agency), you shall engage, hire from the content available on the Site.

Grievance Policy

MERAIR TRAVEL & TOURS PVT LTD strongly believes in a sincere and transparent approach to its users. You trust and love us and we would never put growth before trust. This policy document aims at minimizing instances of customer complaints, grievances and disappointments via channelized approach, review and redressal.
You can file a grievance / share feedback if you are disappointed with the services rendered by MERAIR TRAVEL & TOURS PVT LTD or any other issues. You can give your grievance / feedback through email or snail mail.
In order to make MERAIR TRAVEL & TOURS PVT LTD redressal channels more meaningful and effective, a structured system has been put in place. This system will ensure that the complaints are redressed seamlessly and well within the stipulated time frame.

How to reach MERAIR TRAVEL & TOURS PVT LTD

You can write to us at contact@merairtravel.com
You can go to the main page and click on the About and then click on Contact to submit your query along with the Trip ID
This information is shared with third party service providers who are associated with the same service line
If you are still not satisfied (after a period of 10 days from the date of receipt of Level 2 grievance), please write to:

MERAIR TRAVEL & TOURS PVT LTD.
# 1230, 26TH MAIN, 2ND FLOOR, 100 FEET RING ROAD
9TH BLOCK JAYANAGAR
BANGALORE-560069.

#1230,26th Main, 100ft ROAD
9th Block, Jayanagar,
opp: Ragigudda Temple Arch
Bangalore - 560069.

Ph: +91-9686114430
Ph : 080-41200016 / 41200017 / 41200018 / 41200019
Fax : 080-26650022

Email: contact@merairtravel.com

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Terms & Conditions

IATA
The International Air Transport Association (IATA) is a trade association representing a small proportion of the world’s airlines. These 240 airlines, primarily major carriers, equate to approximately 84% of total Available Seat Kilometers air traffic.
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TAAI
The TRAVEL AGENTS ASSOCIATION OF INDIA (TAAI) was formed towards the end of the year 1951 by a group of twelve leading travel agents, who felt the time had come to create an Association to regulate the travel industry in India along organized lines and in accordance with sound business principles.